Home Terms and Conditions
Goods are charged at the price shown on the item page on the date the customer places the order and are inclusive of VAT. Prices are subject to change
Ordering online with us is safe and secure transaction. All payments are managed by our SagePay and WorldPay Payment gateway and use a secure connection to prevent fraud.
Should you wish to return a bit to us please make sure that you clean the bit thoroughly. Please clean the bit with warm water only and do not put in the dishwasher or clean with any detergents. All bits returned to us a thoroughly sanitised using specialist antibacterial washes aimed to combat bacteria, germs etc. The Horse Bit Shop cannot be held responsible for any diseases, infections, viruses or mouth sores or ulcers or any other medical condition that appears after trialling a bit from The Horse Bit Shop.
Please contact us for more information.
As the purchaser, you are responsible for any duty, VAT, taxes, handling fees or customs clearance charges etc that are required by your country for importing consumer goods.
We are unable to collect this beforehand, and cannot give you an estimate of cost as charges vary around the world. It is generally procedure that the delivery company will contact you for payment before delivering your goods, although this may vary with different couriers and countries.
We recommend that international customers do prior research to ensure that there are no surprise charges when clearing your delivery through customs, and so you have an idea of what the additional cost may be.
Please contact your local postal or customs office for more information if you are unfamiliar with customs fees and charges.
It is your full responsibility to verify the duties and customs charges and procedures in your country before placing your order. You are responsible for complying with international, national or local laws regulating the importation of products that you may purchase.
If you refuse to pay customs fees and charges at the time of delivery, your order will be returned to us and we will be unable to issue a refund for the shipment costs.
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